Welcome to Win Boots Store (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website chicshoesworld.com and make use of our services.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our approach to your privacy.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details.
  • Transaction Information: Details about the products you purchase and your payment method (e.g., credit card, PayPal).
  • Technical Information: IP address, browser type, device information, and pages you visit on our site.
  • Communication Data: Records of correspondence if you contact our customer service team.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfil your orders, including payment processing and delivery.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, products, and customer service based on your feedback and usage patterns.
  • To send you marketing communications (only if you have opted in).
  • To prevent fraud and enhance the security of our website.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your data with:

  • Payment Processors: Such as PayPal, Visa, MasterCard, and JCB, to securely process your transactions.
  • Shipping Partners: To deliver your orders to your address.
  • Service Providers: Companies that assist us in operating our website and providing services (e.g., IT support, marketing agencies).
  • Legal Requirements: When required by law or to protect our rights, safety, or property.

All third parties are contractually obligated to handle your data securely and in accordance with applicable data protection laws.

4. Data Storage and Security

Your data is stored on secure servers located in the United Kingdom and the European Economic Area (EEA). We implement appropriate technical and organisational measures to protect your information, including:

  • SSL encryption technology for all data transmissions.
  • Secure payment gateways with fraud detection.
  • PCI DSS compliance for handling card information.
  • Regular security audits and monitoring.

We never store your complete payment details on our servers. Your data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You may update or correct inaccurate information.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions.
  • Objection: You may object to the processing of your data for marketing purposes.
  • Data Portability: You can request a transfer of your data to another service provider.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly (e.g., shopping cart).
  • Analytical Cookies: Help us understand how visitors interact with our site.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Win Boots Store
67 Church St
Inverness, GB IV2G 2OS
Email: [email protected]